One of the reasons senior managers are often unaware of the organizational health of their firm is they
A) do not survey their employees often enough
B) equate low turnover with employee satisfaction
C) receive filtered information from middle managers
D) are more concerned about the financial health of the organization

Question

Quizplus · Accepted Answer

Senior managers are often far from the front line and might not be in touch with their employees. They rely heavily on middle managers for information. Middle managers might be hesitant to present the full picture because of their own career aspirations, desire to not disappoint senior managers, or fear of negative fallout. Therefore, senior managers receive filtered information, which may not be representative of the organizational health of their firm.

One of the Reasons Senior Managers Are Often Unaware of the Organizational