According to the International Organization for Standardization ISO), quality is "two standard deviations above the norm."
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Q1: According to W. Edwards Deming's system of
Q2: Walter Shewhart recognized that real processes seldom
Q3: Risk analysis is used to determine which
Q4: Statistical processes control methods cannot be used
Q6: For normal distributions, about 95.4 percent of
Q7: Determining how well products meet grade requirements
Q8: In general, it costs less to produce
Q9: One of Deming's fourteen principles of management
Q10: Because projects are time sensitive, meeting activity
Q11: The first step in calculating the standard
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