The greater the distance between the time of the event and the time the client knows about the events, the lesser the client's frustration and mistrust.

Question

Quizplus · Accepted Answer

The statement is false. The greater the distance between the time of the event and the time the client knows about the events, the greater the client's frustration and mistrust. A delay in communication can result in a loss of credibility and trust in the organization.

The Greater the Distance Between the Time of the Event