The emergency room clerk who keeps a bleeding patient waiting while filling out lots of paperwork is a classic example of bureaucratic
A)ritualism.
B)alienation.
C)innovation.
D)inertia.

Question

Quizplus · Accepted Answer

Ritualism in a bureaucratic context refers to the adherence to rules and procedures even when they are counterproductive or hinder the primary goal of the organization, such as providing timely care to a bleeding patient.

The Emergency Room Clerk Who Keeps a Bleeding Patient Waiting