While the speaker is talking, an audience member gestures―smiling, nodding, and leaning forward―to show that she is listening. These behaviors are called
A) listener biases.
B) tonal languages.
C) backchannel cues.
D) display rules.

Question

Quizplus · Accepted Answer

The behaviors described in the statement, specifically smiling, nodding, and leaning forward, are examples of backchannel cues, which are nonverbal signals sent by the listener to indicate active listening and understanding. Listener biases refer to preconceived notions or attitudes that a listener might have that could influence how they interpret the message. Tonal languages refer to languages in which changes in pitch or tone can indicate different words or meanings. Display rules refer to cultural norms and expectations regarding how emotions are expressed in social situations.

While the Speaker Is Talking, an Audience Member Gestures―smiling, Nodding