In adjusting your empathic and objective listening focus, keep all of the following recommendations in mind EXCEPT
A) listen fairly with both friends and foes.
B) engage in "offensive listening."
C) punctuate events from the speaker's perspective.
D) seek to understand thoughts and feelings.

Question

Quizplus · Accepted Answer

"Offensive listening" is not a recommendation in adjusting empathic and objective listening focus. Instead, it is a barrier to effective listening where the listener is only interested in finding flaws in the speaker's argument or trying to prove them wrong. The other options (listening fairly, punctuating events from the speaker's perspective, and seeking to understand thoughts and feelings) are all important recommendations for effective listening.

In Adjusting Your Empathic and Objective Listening Focus, Keep All