Which characteristic cannot easily be assessed even after purchase since the customers do not have the knowledge or experience?

Question

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Credence quality refers to features that are difficult to evaluate, even after purchase, due to consumers' lack of knowledge or experience. Heterogeneity and perishable attributes can often be evaluated through firsthand experience or comparison with similar products, while experience quality can be assessed through the buyer's personal feelings and emotions during the consumption process.

Which Characteristic Cannot Easily Be Assessed Even After Purchase Since