Jason Lee,the warehouse manager for a small manufacturer of valves used in heating and cooling systems,wants all of the company's sales force to record each sale on a laptop computer and send the information to the office at the end of each workday.This use of technology will make the processing of orders quicker.Lee has suggested his idea to the salespeople at a quarterly meeting,and they concur that the plan is excellent.Lee then discussed this option with the company president,Wilson Arno,who agreed to buy laptops for all the salespeople.Arno contacted the company's purchasing agent Ron Talbot and authorized the purchase.
-Refer to Laptop Computers.Which roles are the salespeople playing in the decision-making process for the computer laptops?

Question

Quizplus · Accepted Answer

The salespeople are the users of the laptop computers and are not acting as initiators, purchasers, or gatekeepers in the decision-making process. They were simply informed of the plan by the warehouse manager, and their agreement was sought during the quarterly meeting. The decision to purchase laptops was made by the company president and authorized by the purchasing agent.

Jason Lee,the Warehouse Manager for a Small Manufacturer of Valves