Taxi Companies in Many Large Metropolitan Areas Are Requiring Newly

Taxi companies in many large metropolitan areas are requiring newly licensed taxi drivers to undergo a two-day training seminar during which they learn basic etiquette and acquire a familiarity with common landmarks and street names.What is the purpose of this training?

A) to increase employment levels
B) to promote company image by increasing public awareness
C) to improve customer service
D) to reduce the need of empowerment