When we respond to the cashier at the local market by his or her role rather than as a unique human being, we are engaging in impersonal communication.

Question

Quizplus · Accepted Answer

Impersonal communication refers to communicating with someone based solely on their role or position rather than acknowledging them as unique individuals. In this scenario, responding to the cashier based on their role as a cashier rather than engaging with them as an individual would be an example of impersonal communication.

When We Respond to the Cashier at the Local Market