Which of the following is a recommended strategy for dealing with emotional noise?
A) Focus primarily on the speaker's emotions.
B) Avoid expressing your emotions.
C) Use self-talk to manage your emotions.
D) Immediately respond to the listener with your own emotional response.

Question

Quizplus · Accepted Answer

Using self-talk to manage your own emotions can help you stay calm and focused in the presence of emotional noise. This can include reminding yourself to listen actively, staying calm and respectful, and focusing on the issue at hand. Focusing primarily on the speaker's emotions or immediately responding with your own emotional response can escalate the emotional intensity of the situation. Avoiding expressing your emotions entirely can also be detrimental, as it may come across as disingenuous or uninterested in the speaker's concerns.

Which of the Following Is a Recommended Strategy for Dealing