Your book discusses a simple listening model with three steps. The first, _____, means to focus on others rather than yourself. The second, _____, means to pay attention to the nonverbal messages of the other person. The third, _____, means to understand both the details and the major ideas of the speaker.

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The Answer of Your book discusses a simple listening model with three steps. The first, _____, means to focus on others rather than yourself. The second, _____, means to pay attention to the nonverbal messages of the other person. The third, _____, means to understand both the details and the major ideas of the speaker.

Your Book Discusses a Simple Listening Model with Three Steps