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Your Sister, Monica, Is Telling You About Her Three Roommates

Question 84

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Your sister, Monica, is telling you about her three roommates. It seems none of them will follow the schedule they agreed on for cleaning the kitchen and the bathrooms. Monica has just about had enough-she returned from a weekend away only to find the living room full of empty pizza boxes and beer cans. "I just don't think I can live like this anymore. I can't afford to find another place, but I'm so upset I can't focus on the research paper that's due next week," she complains. Using the skills of empathetic listening, discuss the four techniques and give an example of each that would be an appropriate response to Monica. In addition, explain the expected consequences from using this type of listening with your sister.

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The first step of listening with empathy...

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