A patient calls the clinic complaining of a sore throat and congestion. He is not sure whether he should come to the clinic, wait to see if the symptoms resolve, or treat himself with over-the-counter products. This patient's phase of illness is the

Question

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The symptomatic phase is when a patient recognizes symptoms and begins to consider what action to take, such as seeking medical advice or self-treatment.

A Patient Calls the Clinic Complaining of a Sore Throat