Which approach for managing and resolving conflict involves playing down differences between conflicting parties while accentuating similarities and common interests?
A) Avoidance
B) Resistance
C) Compliance
D) Diffusion
E) Confrontation

Question

Quizplus · Accepted Answer

The approach for managing and resolving conflict that involves playing down differences between conflicting parties while accentuating similarities and common interests is called diffusion. In this approach, the focus is on finding common ground and points of agreement rather than emphasizing differences, which can help to deescalate the conflict and promote cooperation.

Which Approach for Managing and Resolving Conflict Involves Playing Down