Jones is admitted to the medical-surgical unit with acute shortness of breath and substernal chest pain that she has experienced for several days. The nurse asks her why she did not contact her primary care provider sooner and she responded, "The website that I checked said that I had an allergy." What is the best response to Mrs. Jones?
A)"You are right.The information on the Internet is fairly accurate."
B)"Mrs.Jones, not all websites are accurate and you should check to make sure they were created by a reputable source."
C)"The Internet has a great deal of accurate information."
D)"Why would you check the Internet first?"

Question

Quizplus · Accepted Answer

The best response would be to educate Mrs. Jones that not all websites are accurate and that she should check to make sure they were created by a reputable source. This will prevent her from relying on unreliable sources of information in the future. A and C are not appropriate responses as they both suggest that the information on the internet is accurate, which is not always the case. D is judgmental and does not provide helpful information.

Jones Is Admitted to the Medical-Surgical Unit with Acute Shortness