According to Expectancy Violation Theory, all of the following characteristics influence your expectations and reactions to the nonverbal behavior of others except:
A) similarities and differences in the age, gender, ethnicity, and physical appearance of communicators.
B) the readiness, willingness, and ability of communicators to listen to understand, interpret, and evaluate a message.
C) similarities and differences in the personality and reputation of communicators.
D) the level of familiarity, past experiences, status, and type of relationship with other communicators.
E) the physical, social, psychological, cultural, and professional settings and occasions in which communication occurs.

Question

Quizplus · Accepted Answer

The readiness, willingness, and ability of communicators to listen to understand, interpret, and evaluate a message are not considered to be characteristics that influence expectations and reactions to nonverbal behavior according to Expectancy Violation Theory. Rather, this theory suggests that expectations and reactions are influenced by factors such as similarities/differences in personal characteristics, past experiences and relationships, and the communication context.

According to Expectancy Violation Theory, All of the Following Characteristics