When Tanek serves jury duty, he is astonished by how different the casual, talkative people he met in the waiting area behave when they enter the courtroom. They stand and sit straighter, fold their legs more formally, and say "yes, sir" or "yes, ma'am" rather than "yeah" when speaking to the judge or attorneys. The members of the jury pool are responding to
A) the matching effect.
B) a social norm.
C) deindividuation.
D) the fundamental attribution error.

Question

Quizplus · Accepted Answer

The behavior exhibited by members of the jury pool in the courtroom is an example of social norms. A social norm refers to the unwritten expectations that guide behavior in social settings. When in the courtroom, the social norm is to behave more formally and respectfully towards authority figures such as the judge and attorneys. This is different from the behavior exhibited in the waiting area, where the social norm is more relaxed and casual.

When Tanek Serves Jury Duty, He Is Astonished by How