Bureaucracies have structures that can be shown in official organizational charts, but _____ may use the real lines of authority.

Question

Quizplus · Accepted Answer

"Going through channels" refers to the informal lines of authority that exist within bureaucracies, which may not be reflected in official organizational charts. This can include personal relationships and networks, as well as knowledge of who holds the real power within the bureaucracy. The other options are not relevant to this concept - the Peter Principle refers to the tendency for employees to be promoted to their level of incompetence, red tape refers to excessive bureaucracy and paperwork, and McDonaldization refers to the process of creating standardized, efficient systems similar to those used by fast food restaurants.

Bureaucracies Have Structures That Can Be Shown in Official Organizational