A credit agency decided to scrap the traditional method of processing credit applications which was organized around specialized, compartmentalized tasks. They redesigned the work around the process itself of completing a credit application. This is an example of

Question

Quizplus · Accepted Answer

The scenario describes the process of re-engineering, which involves redesigning work processes to improve efficiency and effectiveness. This approach involves looking at the process as a whole rather than breaking it down into specialized tasks, which is characteristic of traditional methods of organizing work. Therefore, the correct answer is C, re-engineering.

A Credit Agency Decided to Scrap the Traditional Method of Processing