Janet can't wait to begin her first job as a hair stylist because she thinks it will be exciting and fulfilling to help people become more attractive. However, after 2 months on the job, she is disappointed and disillusioned about how appreciative her customers are. Janet's experience is best considered to be an example of:

Question

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When young adults start working, they may experience what could be termed reality shock. During adolescence and the preparation for a career, people often have high expectations about what their work will be like and what they will accomplish. When the training ends and the job begins, novices often quickly learn that some of their expectations were unrealistic.

Janet Can't Wait to Begin Her First Job as a Hair