As Kyle has gotten older, he has come to understand that, when two of his coworkers don't like each other, he can sometimes smooth their disagreements so that they can work productively together. This ability is best captured by viewpoints that emphasize:
A) formal operations
B) postformal thought
C) dialectical thought
D) emotional intelligence

Question

Quizplus · Accepted Answer

Emotional intelligence is the term given to those aspects of the intellect that relate to understanding others' and one's own emotions and emotional responses.

As Kyle Has Gotten Older, He Has Come to Understand