In the context of Kirkpatrick's model, a change in employee conduct or performance as a result of training is a function of the _____ level.
A) reaction
B) behavior
C) results
D) learning
E) benefits

Question

Quizplus · Accepted Answer

The behavior level of Kirkpatrick's model measures the extent to which there is a change in employee behavior or performance as a direct result of the training. The learning level measures the extent to which employees have acquired knowledge or skills from the training, but behavior change is not necessarily implied. The reaction level measures participants' satisfaction with the training, and the results level measures the impact of the training on the organization's goals and objectives. The benefits level is not part of Kirkpatrick's original model.

In the Context of Kirkpatrick's Model, a Change in Employee