Which of the following statements about workplace conflict is most accurate?
A) Conflict in the workplace can be desirable.
B) Because conflict makes people feel awkward and uneasy, it inhibits creativity.
C) Since conflict is always negative, it must be avoided in the workplace.
D) Unresolved conflict indicates leadership failure.

Question

Quizplus · Accepted Answer

Conflict can be desirable and positive. When managed properly, conflict can encourage creativity and improve satisfaction; unresolved conflict will destroy productivity and decrease morale.

Which of the Following Statements About Workplace Conflict Is Most