Team leaders can handle difficult group members during a meeting by
A) announcing the rules for expected behavior as soon as a participant digresses.
B) seating the difficult group member as far from the leader as possible.
C) making direct eye contact with everyone when asking questions.
D) assigning a task to the disruptive person.

Question

Quizplus · Accepted Answer

Team leaders can control dysfunctional behavior by assigning a task to the disruptive person. Other techniques include announcing the rules in an opening statement, seating the disruptive person next to the leader, and avoiding direct eye contact.

Team Leaders Can Handle Difficult Group Members During a Meeting