Which of the following statements about communication in the workplace is most accurate?
A) Paper-based messages such as memos and letters are no longer used in today's workplace.
B) People working in organizations exchange information internally with customers, suppliers, other businesses, and government agencies.
C) Because electronic messaging is so informal, it is used only for internal communication.
D) Information in the workplace can be exchanged electronically through e-mail, instant messaging, text messaging, podcasts, blogs, and wikis.

Question

Quizplus · Accepted Answer

Paper-based messages, which are still used in today's workplace, include business letters and memos. Electronic messages include e-mail, instant messaging, text messaging, podcasts, blogs, and wikis. Both types of messages are used to send external messages to customers, suppliers, other businesses, and government agencies and to send internal messages to fellow employees. Knowing what channel to use and how to prepare an effective message can save you time, reduce stress, and make you look professional.

Which of the Following Statements About Communication in the Workplace