The popularity of electronic messages in the workplace has made paper-based messages obsolete.

Question

Quizplus · Accepted Answer

Although businesses are quickly switching to electronic communication channels, paper-based documents still have definite functions. Business letters are used when a permanent record is necessary, when confidentiality is important, when sensitivity and formality are essential, and when you need to make a persuasive, well-considered presentation. Interoffice memos are used to convey confidential information, emphasize ideas, deliver lengthy documents, lend importance to a message, and explain organizational procedures or policies that become permanent guidelines.

The Popularity of Electronic Messages in the Workplace Has Made