Francisco is writing an article for the company's intranet to encourage managers to use plain English. Which of these sentences uses an appropriate business style to express Francisco's point?
A) If you obliterate the obfuscation in your e-mail messages, your department members will respond more appropriately.
B) Employees will respond better to e-mail messages that are written with familiar language and a friendly, conversational style.
C) Before sending an e-mail message to your department, run it up the flagpole to see if anyone salutes.
D) Per company directives, please cease and desist from sending out incomprehensible e-mail messages to department members.

Question

Quizplus · Accepted Answer

Only "Employees will respond better to e-mail message that are written with familiar language and a friendly, conversational style" uses positive expression, plain language, and a "you" attitude.

Francisco Is Writing an Article for the Company's Intranet to Encourage