Unrest on the nursing unit has progressed to moral outrage among the nursing staff. Which statements made by the nurse manager to the chief nursing officer indicates an understanding of this issue?
A) "I am concerned that the quality of care we are providing will reduce if this unrest continues."
B) "We may experience turnover in staff positions if this tension continues."
C) "I think we need to hire some more unlicensed personnel to shift the direct patient care work off the registered nurses."
D) "This will be a good opportunity to get rid of the unit trouble-makers."
E) "I am going to try to divert this energy by asking the nurses to help rewrite the policy and procedures manual."

Question

Quizplus · Accepted Answer

Rationale 1: Moral outrage may cause the nurses to be unable to effectively care for patients.
Rationale 2: Moral outrage on a nursing unit may increase turnover as nurses resign to rid themselves of stress.
Rationale 3: Most nurses get into the profession because they like to care for patients, so asking nurses to stop caring for patients and start managing more unlicensed personnel will not decrease stress.
Rationale 4: When terminations occur, even justified terminations, it increases unit stress. This is not a time to increase stress.
Rationale 5: Moral energy takes maximum energy, so it is not a good time to ask the nurses to take on new responsibilities.

Unrest on the Nursing Unit Has Progressed to Moral Outrage