In most service industries,customer-contact employees are
A) valued as the most important employees in the organization.
B) the best trained employees in the organization.
C) the lowest-paid and least-trained employees.
D) managers and other supervisory level employees.
E) moderately paid personnel confined to strict dress codes.
Correct Answer:
Verified
Q81: In service marketing, the most important link
Q84: An important difference between for-profit and nonprofit
Q93: The willingness and readiness of employees to
Q100: Surveys, focus groups, and customer comment cards
Q102: Children with muscular dystrophy who receive treatments
Q105: In nonprofit organizations,
A)development of a marketing strategy
Q105: Offering pet owners who recommend Prize Pet
Q109: _ marketing includes activities conducted by individuals
Q111: Select the true statement regarding nonprofit marketing.
A)Nonprofit
Q115: Janet sets up her new interior decorating
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents