Hobby Lobby encourages customers to post feedback on their company website because customer-generated content appears more ____ than corporate messages.

Name: Hobby Lobby encourages customers to post feedback on their company website because customer-generated content appears more ____ than corporate messages.
Brand: Quizplus
Rating: 4.9 (53 reviews)

Question

Quizplus · Accepted Answer

Customer-generated content is considered more authentic as it comes directly from the users of the product/service, whereas corporate messages may be seen as biased or promotional.

Hobby Lobby Encourages Customers to Post Feedback on Their Company