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Online Brokers,such as Charles Schwab,have Added Value for Their Customers

Question 21

Multiple Choice

Online brokers,such as Charles Schwab,have added value for their customers by providing them with access to information that they did not previously have under the traditional business model.This is an example of which "C" that applies to Web site design?


A) content
B) community
C) customization
D) commerce
E) cannibalization

Correct Answer:

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