TQM seeks to improve the quality of both the product and the work environment.

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TQM (Total Quality Management) is a management philosophy that focuses on improving the quality of products and services and the work environment. It involves a continuous improvement process and the participation of all employees in the organization towards achieving customer satisfaction and business success. Therefore, it aims to improve not only the quality of the product but also the work environment.

TQM Seeks to Improve the Quality of Both the Product