Assume your club makes and sells boxes of chocolate every year as a fundraising project for Valentine's Day. As the current director of projects, you are interested in improving the quality of the service and the product your club offers. You have just learned about continuous improvement. Discuss how your club could use JIT, TQM, and ABM to achieve improved quality.
Note: Student answers will vary considerably depending on their approach. However, each answer should indicate that the student has a grasp of what JIT, TQM, and ABM mean and how each would impact an organization's attempt to achieve continuous improvement. A sample answer is given below.
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