From your reading of the chapter-opening case study discussing ABB's use of enterprise social networking, which of the following statements best expresses ABB's experience?
A) ABB's primary motivation for replacing its existing corporate intranet was to enhance its security.
B) Implementing Yammer improved employee productivity and collaboration.
C) Efforts to implement Yammer were met with significant resistance from employees.
D) Yammer provided ABB with a single entry point to all the information and tools ABB employees need for their jobs.

Question

Quizplus · Accepted Answer

The case study states that ABB "has seen productivity gains as employees are able to collaborate more effectively and knowledge is shared more quickly" since implementing Yammer. Option A is incorrect because there is no mention of security as the primary motivation for replacing ABB's existing corporate intranet. Option C is incorrect because although there may have been some resistance initially, the case study does not suggest that it was significant. Option D is incorrect because the case study does not explicitly state that Yammer provided ABB with a single entry point to all the information and tools employees need for their jobs.

From Your Reading of the Chapter-Opening Case Study Discussing ABB's