The component of the Delta model which would use IT strategies such as integrated Supply Chain Management and Customer Relationship Management or collaborative planning and forecasting using Web technologies best describes:
A) system lock-in.
B) customer solutions.
C) best products.
D) product economics.

Question

Quizplus · Accepted Answer

The component of the Delta model that specifically focuses on IT strategies related to managing customers and supply chain is "customer solutions." Therefore, the answer is B. This component highlights the importance of using technology to enhance customer experience, manage customer relationships, and streamline supply chain processes. This includes strategies such as integrated supply chain management and customer relationship management or collaborative planning and forecasting using web technologies.

The Component of the Delta Model Which Would Use IT