The nurse manager has convened a staff meeting to discuss a change in the clinical ladder advancement system used by the organization. A staff nurse says, "Not again! It's just not fair." How should the manager respond?
A) "What do you mean, not again?"
B) "Please don't be negative."
C) "This is going to happen. We can't do anything about it."
D) Ignore the comment and continue the meeting.
Correct Answer:
Verified
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