The nurse is very upset regarding a reprimand issued by the nurse manager. The nurse confronts the nurse manager in the hallway. How should the manager respond?

Question

Quizplus · Accepted Answer

1. This situation cannot be ignored.
2. This conflict should not play out in public. The manager should ask the nurse to come to a more private place like the manager's office or an empty room.
3. This will not help deescalate this situation.
4. This conflict should not play out in public.

The Nurse Is Very Upset Regarding a Reprimand Issued by the Nurse