Which option illustrates the manager's role in supporting effective communication?

Question

Quizplus · Accepted Answer

1. Overuse of reassuring statements comes across as phony and condescending.
2. The manger should use active listening. Selective listening may result in missing important information.
3. Personal space is a critical issue in communication. The manager should not enter an employee's personal space without being certain the touch will be accepted.
4. This is an essential task of the manager. If the manager does not clarify this information, errors in judgment may be made.

Which Option Illustrates the Manager's Role in Supporting Effective Communication