The risk manager has noted an increase in error rate for a nursing unit over the last year. Which factors should the risk manager investigate? Select all that apply.

Question

Quizplus · Accepted Answer

1. Strong leadership helps to provide a safe healthcare system. If the unit leadership is weak all processes of the unit are affected, including safety.
2. There are limits to which people can be expected to work. Exceeding those limits increases the likelihood of error.
3. Effective team functioning can work to improve safety as nurses "look out for one another" even during times of maximum workload.
4. This is the punitive, traditional method of dealing with error.
5. A learning environment encourages all staff members to perform at their highest level.

The Risk Manager Has Noted an Increase in Error Rate