The nurse answers a "nurse call" line for a hospital. Which resources will this nurse use to guide patients using this technology? Select all that apply.

Question

Quizplus · Accepted Answer

1. Protocols define the ongoing care or management of a broad problem or issue. They direct the advice/triage/education/counseling process commonly used when answering "nurse call" lines.
2. Research and evidence-based practice are used in general to provide care; however, they are not specific tools used in practice.
3. An algorithm prescribes what steps to take given particular circumstances or characteristics. These tools may be used by this nurse.
4. Guidelines are typically a more narrative description of assessment steps that include education and counseling text to support the nurse during calls.
5. Internet search engines can help obtain information, but is not a tool generally used specifically in this situation.

The Nurse Answers a "Nurse Call" Line for a Hospital