A waiter sets up a meeting with his boss to see if he can meet with the cook and find out why the food keeps taking so long to cook. This integrating mechanism is called ________.
A) a liaison role
B) hierarchy of authority
C) task force
D) direct contact

Question

Quizplus · Accepted Answer

The waiter is performing a liaison role, which involves establishing and maintaining communication between different people or groups in an organization. In this case, the waiter is trying to facilitate communication between himself, the cook, and the boss to address the issue of slow service. A hierarchy of authority refers to the formal lines of authority and decision-making in an organization, which is not relevant in this situation. A task force is a temporary team formed to address a specific issue or problem, which is also not applicable here. Direct contact refers to individuals communicating directly with each other, which is a component of the liaison role but not the best answer in this case.

A Waiter Sets Up a Meeting with His Boss to See