One important difference between an integrating role and a liaison role is:
A) the liaison role is a formal position inside one of the departments and the integrating role is informal.
B) the integrating role is a formal position inside one of the departments and the liaison role is informal.
C) the integrating role is located outside the departments that are being coordinated.
D) the liaison role is a more complex integrating mechanism.

Question

Quizplus · Accepted Answer

The integrating role is typically located outside the departments being coordinated, while the liaison role often involves a designated individual within one of the departments. This difference in location reflects the different focuses of these roles - an integrating role is focused on bringing together different parts of an organization, while a liaison role is focused on facilitating communication and cooperation between specific departments. The other options are incorrect because they either confuse the formal/informal distinction with the integrating/liaison distinction (A and B), or make claims that are not supported by the available information (D).

One Important Difference Between an Integrating Role and a Liaison