Programs to manage diversity problems in organizations show that:
A)Training programs sometimes backfire and increase polarization of attitudes.
B)Increasing awareness of minority issues is more important than improving communication skills.
C)Unequal status interactions among different types of people reduces prejudice.
D)Minority groups should be given different goals within the organization.
E)All of the above are true.

Question

Quizplus · Accepted Answer

Research has shown that some training programs to manage diversity actually increase polarization of attitudes, leading to greater conflict and a lack of empathy among different groups. It is important to carefully design diversity training programs that focus on improving communication skills and reducing bias, rather than reinforcing stereotypes or creating divisions.

Programs to Manage Diversity Problems in Organizations Show That