Many firms are trying to use OSS markets to drive a wedge between competitors and their customers.

Question

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Many firms are leveraging the use of open-source software (OSS) to gain a competitive advantage by driving a wedge between competitors and their customers. This occurs when a company provides an OSS product or service that is better or more affordable than its competitors, which can create loyalty among its customers and discourage them from adopting rival products.

Many Firms Are Trying to Use OSS Markets to Drive