Dell has traditionally focused on streamlining its supply chain to cut manufacturing costs. However, competitors have started replicating Dell's technique, thereby cutting into Dell's market share. The model followed by Dell's competitors is an example of _____.
A) strategic positioning
B) straddling
C) an imitation-resistant value chain
D) operational effectiveness
E) scale advantages

Question

Quizplus · Accepted Answer

The competitors replicating Dell's technique of streamlining supply chain to cut manufacturing costs is an example of operational effectiveness, which refers to performing similar activities better than rivals. This has helped competitors in cutting into Dell's market share.

Dell Has Traditionally Focused on Streamlining Its Supply Chain to Cut