BizTechno Inc.has always retained competitive advantage over its competitors.The company has offered customer satisfaction for many years by providing the best services and benefits for them.The resources, capabilities, and the organizational structure of the organization have also created an increased edge over its competitors.Which of the following does this scenario best illustrate?

Question

Quizplus · Accepted Answer

The scenario best illustrates a "Business model" because it describes how BizTechno Inc. creates, delivers, and captures value through customer satisfaction, services, benefits, resources, capabilities, and organizational structure.