A Client from Brazil Is Referred to the Genetics Clinic

A client from Brazil is referred to the genetics clinic after experiencing a third spontaneous abortion.What nursing actions are required of the nurse providing education for this client?

A) Make certain all the resource materials are written in Spanish.
B) Assess the client's literacy level prior to providing written materials.
C) Avoid eye contact when talking with the client.
D) Talk with the client about why she is seeking treatment.
E) Include verbal discussion of websites the client can access for additional information.