A retail location's employees are suffering from poor morale and low motivation. The store manager knows that many changes must be made and the changes will likely be met with resistance from employees who are disengaged and not committed to their jobs. What conflict management style would best help the store manager make the changes necessary to improve the morale and engagement of the store's employees?

Question

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D) The collaborating style would best help the store manager make the changes needed to achieve the stated goal. Avoiding the conflict will allow it to fester and the competing style of forcing changes will likely come off as domineering to employees, causing further disengagement. The accommodating conflict style is not going to result in any changes being made. The collaborating conflict style is the best approach because the manager is approaching changes with assertion but bringing employees into the process and working with them to make the needed changes for improvement.

A Retail Location's Employees Are Suffering from Poor Morale and Low