Nicolas was very pleased with his promotion to restaurant manager in a fast-paced, high quality chain restaurant in Alberta. At his first staff meeting, he was happy to hear that many of the employees were quite satisfied with their hourly wages at just above minimum wage, as they were able to earn significant tips each shift. After the meeting, he was surprised to overhear, that staff wished they had benefits as part of their compensation. Indeed, he heard several staff members saying that they had "no benefits". In addition to the regular paid vacation time and overtime provisions, Nicolas thought about the free meal with each shift that each employee was entitled to, extra rest breaks and wash up time paid to staff at the end of their shifts, and other perks provided to employees. As Nicolas thought about the busy restaurant environment, he wondered what he could do to increase communication about benefits and services, and possibly increase staff satisfaction with what they did receive. He also thought about how he could approach the owner of the restaurant chain to consider adding new benefits and services for staff.
-The central problem in the staff not recognizing the benefits and services that they do receive is most likely due to:

Question

Quizplus · Accepted Answer

The lack of employee involvement can result in staff not recognizing the benefits and services they receive. When employees are not involved in decision-making processes, they may not fully understand the reasons for certain benefits or services, and may not appreciate them as much as they would if they were involved. This can lead to a lack of recognition and appreciation for the benefits and services provided.

Nicolas Was Very Pleased with His Promotion to Restaurant Manager